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01-22-2021 06:01 AM in
Galaxy S- Mark as New
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01-22-2021 07:21 AM (Last edited 01-22-2021 07:24 AM ) in
Galaxy SIf the battery test result is "Bad", we recommend replacing the battery.
If any you think the background apps are draining your batter then go for safe mode and check whether the same problem persists or not.
Safe Mode allows the device to boot up without installed third party apps running, which will conserve battery power.
To start the device in Safe Mode, with the device Powered Off.
① Press and hold Power key.
② Once the animation starts, Press and hold the Volume down key until the lock screen appears.
③ Keep the Volume down button until device boots up.
④ Safe Mode is indicated in the lower left hand side when enabled.
⑤ To get out of Safe Mode restart the device.
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01-22-2021 07:51 AM in
Galaxy S- Mark as New
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01-22-2021 09:20 AM in
Galaxy S- Mark as New
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01-25-2021 10:13 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support