Original topic:

S20 FE Touch Screen Software Issue

(Topic created on: 09-15-2022 03:50 PM)
akash_a
Active Level 1
Options
Galaxy S
S20 FE touch screen got freeze some times and make ghost touches. This will turned on the accidental touch protection. Can't take phone calls and even can't restart the phone. However if we restart the phone some how, then issue get fixed. This happens once in 3 or 4 days.
I think this bug comes after July security patch and didn't fixed yet. Many people have the same issue.

@Samsung please make sure security patch will not make such bugs. It's very annoying.

#Samsung #S20FE #GhostTouch
5 Comments
akash_a
Active Level 1
Galaxy S
Comment if anyone have the same issue.
Veeyoes
Active Level 1
Galaxy S
Yes, same issue after the recent security update.. still persists
Galaxy S
Take it to the customer service center
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

Veeyoes
Active Level 1
Galaxy S
Why can't you release an update to solve this problem to all S20FE users, instead of taking each handsets to the customer service centre.
The problem started from the recent update..