Original topic:

S20 FE Exynos 4G Overheating issue

(Topic created on: 05-10-2021 11:27 PM)
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Nhronju
Active Level 2
Options
Galaxy S
Overheating issue. 
All users facing this issue. 
Galaxy S20 FE 4G Exynos 990. 

we want from samsung that please replace our exynos version with Snapdragon version. 

When im browsing regularly. The phone Overheating. Even when i talk on mobile with someone, i feeling painful. 

The solution provided by samsung is not fixed the issue. Dear samsung, Please replace our mobile with Snapdragon version. 

we spend our hard earned money to purchase this phone. 
Thank you and hope you'll understand. 
13 Comments
Galaxy S
These 2 also don't worry 🤣🤣😆👇

SmartSelect_20210507-135220_Samsung_Members_767.jpg

Prashantbgh
Active Level 9
Galaxy S
There is no exchange offer available for s20 fe series. No option shown in both flipkart and Amazon
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Kd0000
Beginner Level 4
Galaxy S
i think in normal usage phone is working perfectly fine. while using camera and gaming phone heats up that's for sure. also i am getting 5.5 to 6hrs of screen on time with the exynos version.
Why don't you try this(it worked for me)
1. switch off the phone
2. connect it to a computer
3. press power + volume up button
4. In boot loader option select wipe cache partion(do it 3-4 times)
5. do a factor reset(if you can or skip this)
6. restart the phone
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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