Original topic:

S20 FE 5G heating and battery drain

(Topic created on: 01-27-2023 03:16 AM)
106 Views
Parichay_Goutam
Active Level 1
Options
Galaxy S
Facing device gaining heat and a battery drain problem since last few days.
There's also a increase in charging time.
3 Comments
JangilaBrahma
Active Level 7
Galaxy S
Go go settings > Battery and Device care
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prprashant
Active Level 1
Galaxy S
You need to visit our samsung teams. We'll support you to some kind of problems you've seen....
Don't take your divice into hot places like fires and many , it will also cause heat problems
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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