Original topic:

S20 FE 5G from Amazon

(Topic created on: 10-15-2021 01:41 PM)
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onlyashu19
Active Level 3
Options
Galaxy S
I had to put a replacement request for S20 FE 5G bought in current sale from Amazon. While tracking ,I am seeing that this replacement piece is coming from Dahali village in Assam. It looks so absurd, why S20 FE 5G is coming from such a place in Assam to Noida. Could it be an indication that piece might be cloned or repaired one etc...? These mobiles are manufactured in Noida factory itself. The first piece came from seller's (Appario Retail Private Ltd) Gurgaon warehouse. Why now from Assam for replacement ? Please suggest if any idea about this 
4 Comments
IcyJay30
Expert Level 3
Galaxy S
Could be units returned by other customers lol(not sure), cause obviously they get circulated around
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Gijo
Active Level 5
Galaxy S
I also got one product from Assam not phone.. it's ordered via Amazon
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onlyashu19
Active Level 3
Galaxy S
So from same place i.e. dahali , Assam ? What is the product and is it working properly or any issue? And which city it is delivered to ?
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible. 
  
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

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Warm Regards,
Samsung Customer Support

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