Samsung_3N6NMCd
Beginner Level 3
Hi, I have this issue with exynos 4g s20+ phone. Its effected on both wireless and wired charging. It took 2 hours and 20 minutes to full charge with original wired charger. With 15W fast wireless charger stand, it took nearly 2 hours to charge just from 75% to 85%. I have use this two methods to charge exynos S7 edge and have no issures. It completed charging by suggested time estimated on the phone. Restarting and unplug - plugging did not worked for me. Moreover, when i use wireless charging stand and AKG headset or any other type c item plugged into the phone at the same time, it switched from fast wireless charging to normal wireless charging and estimated time shown as 4+ hours to complete. With current issue i guess it will took at least 24 hours to fully charge. PS: because of awesome Note7 coverage from you I have brought S7 edge. Thanks a lot man.
4 Comments
Thusharara
Moderator
Moderator
1. are you using the genuine charger and the cable?
2. if yes, please report error report with logs.
you can mention the serial number of charger aso.
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Samsung_3N6NMCd
Beginner Level 3
hi thusharara.
how to get a error report?
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Go to Get Help and Error Report
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123bro
Active Level 4
😲😲😲😲😲
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