Active Level 7
@samsung @samsungindia

Hi, i have noticed the major reason of battery drain in s20+ there is a problem in UI 2.5 i check daily that battery usage from device care nd keyboard content center / Samsung keyboard uses 10 to 15% battery daily it runs in background all time without any reason i also check other Samsung mobiles nd i check their battery usage nd there is no keyboard content center /Samsung keyboard draining battery like S20+ please sort it out in UI 3.0 coz beta tests already running so please fix this battery draining issue of keyboard i check lot's Samsung mobiles they all are normal they use 0.2 battery only nd not running in background this problem is only in S20+ please fix this in new update of Android 11 with UI 3.O
@samsung @samsungindia
9 Comments
Active Level 6
Error Report to Samsung
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Active Level 6
E-Mail to customer care
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Bro see the ss almost 13% battery consumed keyboard it happens only in S20 series all other Samsung devices uses only 0.2 nd rarely but s20 daily uses 10 to 15Screenshot_20201025-225519_Device care.jpg
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I have Samsung S20 FE
And battery goes down from 100 to 43 for just being of WhatsApp call for 3 hours and screen was off
Device care was showing WhatsApp only consume 10% battery.. Where the remaining battery goes
Still no answer from Samsung
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Check actual screen on time of YouTube Instagram etc, if it's really draining, then claim for a replacement
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I wasn't using YouTube or Instagram at that time
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Active Level 7
go to apps in settings search for keyboard and click on battery and uncheck *****allow background activity*****

SmartSelect_20201026-013816_Settings_288.jpg
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Hehehe nyc bro i did the same but it's still running nd consuming battery in background, really freakkkkk samsung,
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We have noted down the feedback regarding this and providing a continues great experience to our customer is our first priority. We would take this feedback for further improvements in our upcoming software launches.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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