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03-19-2020 10:38 PM in
Galaxy S- Mark as New
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03-19-2020 10:52 PM in
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03-20-2020 09:40 AM in
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03-21-2020 10:43 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly perform the below mentioned steps and be assured it would resolve you issue:
1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2) If issue has not been resolved then turn off bluetooth, Wi-Fi, mobile hotspot, NFC etc.
Swipe down on the home screen to open notification panel > Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc. to turn off.
Kindly visit the given links for the complete tips on battery drain issues:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file.
Thank you for writing to Samsung.
Warm regards,
Samsung Customer Support
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03-21-2020 11:49 PM in
Galaxy S- Mark as New
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03-21-2020 11:26 PM in
Galaxy SI have tried everything and battery darin is a big concern. I have put all apps on deep sleep and device on medium power saving. With data GPS ,autosync and all battery eaters off still battery draina like hell. Also being a smart phone user for more than a decade, I know all tricks to save battery but no trick is working and I am not the only user mostly all users are facing same issue.