S20 Adaptive Brightness

[praveenlal]

Hi Team,

There is an issue with adaptive brightness on the S20 phone.

Every few hours I have to "disable and enable" the adaptive settings to work.

I brought this phone on 5th June and already seeing the glitches.

PS : @Samsung Don't ask me to do a factory reset. 

The phone is updated with the latest July firmware.

#S20 #adaptivebrightness #glitch #latestfirmware

[Keshav21]

This happens in many other phones including my S10. It is not an issue. Adaptation brightness is set by the sensors and it varies considering the amount of light falling in it. Sometimes, it can't detect properly.

[praveenlal]

Agreed it happens on other phones as well.
on this phone its frequent.
Sometimes I turn it off and do it manually.
This S20 is there premium phone i expect Samsung to try and fix this atleast to an extent.

[Keshav21]

The frequecies might be a concern. But if you have to manually do it twice or thrice a day..it is normal

[Goldychahal]

try reset adaptive brightness once..

[praveenlal]

Done this now. I'll monitor for few days

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that as you have tried all the steps we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support