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06-02-2020 10:34 PM in
Galaxy S- Mark as New
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06-03-2020 01:05 AM (Last edited 06-03-2020 01:05 AM ) in
Galaxy S- Mark as New
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06-04-2020 07:24 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-04-2020 08:38 PM in
Galaxy SSent feedback/error report with logs as suggested.
Since the problem came on with latest May 2020 software update, I hope it's recognized and resolved via future update. I don't see any further steps at my end except a factory reset which is an extreme measure.
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07-29-2020 10:55 PM in
Galaxy S- Mark as New
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07-31-2020 03:32 PM in
Galaxy Snoticing the device gets super hot when using live mode camera. Samsung support is just following same document links, my mobile is not even a month old.