Original topic:

S10e Poor Battery Life after May 20 update

(Topic created on: 06-02-2020 10:34 PM)
170 Views
GP747
Beginner Level 2
Options
Galaxy S
Battery life has significantly dropped after installing the last update. No other changes made to device. 

Battery lasts only half a day now. 

Tried deleting cache even via phone recovery but that didn't help.

I keep GPS, NFC and Bluetooth all Off generally.

Anyone else facing similar issue?

Performance is good, no other issues encountered after update.. just battery

Samsung, Please Fix!
5 Comments
Aashish
Expert Level 4
Galaxy S
Which phone?
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
GP747
Beginner Level 2
Galaxy S
Already tried all suggestions given on the link page.
Sent feedback/error report with logs as suggested.
Since the problem came on with latest May 2020 software update, I hope it's recognized and resolved via future update. I don't see any further steps at my end except a factory reset which is an extreme measure.
0 Likes
siddhaarthp
Beginner Level 2
Galaxy S
i am noticing this too since May 2020. my battery now lasts atleast 50% lesser than before. app usage is absolutely the same as in the months of dec 19/ jan 20. lately the battery is ot evwn lasting half a day, 1ith just bormal whatsapp checking and some browsing on amazon or flipkart. even phone calls are not that many. as late as today i went for a walk with 52% battery and durinduringwalk listened to songa on speaker with 50% volume. the battery went to 10% in 1.5 hrs. this is drastic reduction. at night if the device is at 25 - 30% battery, by morning its almost at 8-9% without any activity! there is some definete software issue wirh the recent updates . Samsung please help to being back the pleasurable experience with the s10e device.
0 Likes
R44
Beginner Level 2
Galaxy S
same here, after recent update battery life is ridiculously small, I am not a heavy user but still battery lasts for 6-7 hours.

noticing the device gets super hot when using live mode camera. Samsung support is just following same document links, my mobile is not even a month old.
0 Likes