After August security update, I am starting to see weird screen ghosting for black color app icons such as Netflix, uber... I can only find this only happening for icons which are fully black... Can somebody take a look and tell me if I can do anything about it
I think most amoled screens will have this issue. Its not noticeable if dark mode is turned off. Mostly issue will be there when dark mode is on and brightness is low.
To resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon. Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
I tried to replicate the issue in safe mode, however the third party apps which I was talking about is graded out in safe mode. So I'm unable to replicate the issue using safe mode.
As for resetting the device, currently I won't be able to reset the device, will need some more time for it.
