Two months back purchased s10 plus. I see that my screen doesn't time out at al . I have set screentimout as 15 secs. Even tried 1 min.. but it just doesn't timeout on inactivity. I have to remember to manually click the power button to switch off the display. Even I manually switch off , if any notifications come screen is active again. I tried to check all running apps and restricted background data for most apps. Still not resolving this issues. Please somebody give me a solution to this.. It's very annoying as my battery drains alot
As, you have already mentioned in comments section that your issue is resolved. So if you face any issue again, kindly register your concern in the Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Ask Questions). We will be glad to assist you.
