I have found S10 plus suddenly getting green line last few days including my S10 plus. Is Samsung looking at this or any awnser from any third party ? Display replacement will be Rs 142,000 over priced for 5year phone
I understand that you are facing an issue with your Samsung phone after a software update, where green lines have appeared on the screen. It's unfortunate that the Samsung service center suggested a costly screen replacement with a short guarantee period. It's important to voice your concerns and seek a reasonable solution.
To address this problem, I recommend taking the following steps:
1. Contact Samsung Customer Support: Reach out to Samsung directly and explain the issue you're facing. Share your disappointment as a loyal customer and inquire about any possible solutions they can offer.
2. Lodge a Complaint: Inform Samsung about the problem you're experiencing and express your dissatisfaction. Request that they investigate and take appropriate action to rectify the issue.
3. Email Support: Send an email to support.lk@samsung.com, clearly outlining your situation and the problems you're facing. Be polite and concise while explaining your concerns.
By reaching out to Samsung and lodging a complaint, you can express your dissatisfaction and demand a reasonable resolution. Hopefully, Samsung will recognize the issue and provide you with an appropriate solution in a timely manner.
Best of luck, and I hope your issue gets resolved satisfactorily.
Thanks for your support much appreciated. i dont mess with samsung any more now on im on my plan to buy a pixel phone in future. but this problem occur on Samsung lk.my S10 plus is a snapdragon usa version and i live chat with samsung us and they offer me free of charge display change. even though my s20 ultra will be able to change display if im abroad. im sorry to tell but this will my last Samsung devices
