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06-25-2020 01:42 PM in
Galaxy SAfter recent update of Android Security Patch 1 June 2020, One UI Version 2.1, Samsung S10 SM G973F is losing data connection in every 15 mins. I have to reset the network connection every time. I have already done hard reboot and network reset but not working. Please give me a solution except for factory reset.
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06-25-2020 02:06 PM in
Galaxy Susing cellular data while downloading updates causes this issue of corrupt update package
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06-27-2020 06:59 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support