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05-28-2020 09:11 AM in
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05-28-2020 10:10 AM in
Galaxy S.fast charging is not working ?
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05-28-2020 10:14 AM (Last edited 05-28-2020 10:14 AM ) in
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05-28-2020 01:20 PM in
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05-28-2020 10:08 PM in
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05-28-2020 05:26 PM in
Galaxy SYes Recently iam to facing issues in my phone, heating and not charging at all
icon shows its charging but its not charrging
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05-28-2020 07:30 PM in
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05-30-2020 01:18 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support