Original topic:

S10 lite display issue

(Topic created on: 07-26-2020 07:39 AM)
413 Views
krish1204
Active Level 3
Options
Galaxy S
Same dark patch issue getting worse day by day.

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13 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve "display" issue kindly follow the given below steps:

1) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the Video or Screen-shots(as provided above). This will help us to further investigate and resolve your concern."
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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krish1204
Active Level 3
Galaxy S
I had registered thr concern in the error report with the snapshots since 4 or 5 days already.
R18Sahil
Active Level 2
Galaxy S
facing the same issue
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krish1204
Active Level 3
Galaxy S
VOC TEAM has not resolved the issue uptil now and seeing the problem they are again saying this is not the problem its feature no scope and faith left with the company. All faith has been vanished
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