chaitu197
Active Level 5
Hi frns,. From 30 min my charging is at 33% only.. 
Charger properly connected and displaying super fast charging also..

I guess its not a port problem.. because only some times I am facing this isssue...

Any suggestions pls
2 Comments
Samsung_Support3
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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chaitu197
Active Level 5
Team, I have given error logs.. pls tell me the analysis first
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