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04-23-2020 02:27 AM (Last edited 04-23-2020 02:52 AM ) in
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04-23-2020 02:46 AM in
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04-23-2020 02:50 AM in
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04-23-2020 04:43 AM in
Galaxy SDue to outer temperature all device slow the charging rate to avoid battery damage.
you just try to keep phone below 38°C and above 10°C it will work perfectly.
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04-23-2020 07:20 AM in
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04-23-2020 07:30 AM in
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04-23-2020 08:35 AM (Last edited 04-23-2020 08:36 AM ) in
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04-23-2020 03:34 PM in
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04-23-2020 09:23 AM in
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04-28-2020 02:19 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Follow the below steps to resolve your issue:-
1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.
If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support