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04-21-2020 09:37 PM in
Galaxy S- Mark as New
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04-21-2020 09:44 PM in
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04-21-2020 10:02 PM in
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04-21-2020 11:24 PM (Last edited 04-21-2020 11:25 PM ) in
Galaxy S- Mark as New
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04-22-2020 12:52 AM in
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04-28-2020 08:06 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that please be assured and take precautions accordingly for heating issue by using the given below link.
Preacations are given below with the link:
1)Close background running apps.
2)Uninstall the unnecessary apps.
overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
Note : As we know "Battery life"is totally depend on how one is using it's device. We hope you will understand.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-29-2020 11:45 AM in
Galaxy SIts better to provide an update to fix the problem rather than serving us alternatives