aru_aravi
Active Level 4
I dont know what material is used to make power button on a flagship device... when i removed my back cover the power button came off from the body... i am using samsung device for last 7 years. I use several hard case for my previous galaxy devices and dont face such issues untill now.. As a Flagship Device its the company responsibility to make sure that the product quality before selling the product.. Iam saying as a fan member of samsung device.. I placed a complaint at service centre and they told me to wait untill the power comes.. I need the warrenty for this issue.. it is the manufacturing problem that iam facing... if the power button don't change with warrenty i will go with legal procedure... or i need to replace with a new device..
10 Comments
Strictlycustom
Beginner Level 2

My power button is starting to feel worn. It's not "clicky" like when it was new. Haven't contacted Samsung yet but not happy. 

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vaibhavaggarwal
Active Level 3
even I'm suffering from the same problem. my Bixby button fell off all of a sudden
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vaibhavaggarwal
Active Level 3
please tell me, what was the resolution you got ?
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aru_aravi
Active Level 4
got a free replacement of power button
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vaibhavaggarwal
Active Level 3
samee xD
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Samsung_V8JSrrT
Beginner Level 2

How much time did they took to get this fixed

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Sahaichedelic
Beginner Level 2
bixby button fell of while taking out the back cover! what a disgrace Samsung
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arjun9633
Beginner Level 2
same problem with my s9+. my Bixby and power button fell off . the phone is not even 1 month old.
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Jennitha
Beginner Level 2

I have a 2 month old Samsung note 10 plus phone and the power button fell off....so if my phone dies...I am not going to be able to switch it on.  Will Samsung repair this under warranty or will it be my fault and expense.  I was pressing on the rubber part under the button in order to switch my phone on or lock the screen and it worked.  But now it does not function.  I guess that is because I had to press with my finger nails and the rubber is maybe pushed in or not functioning anymore.  Even if I have pay for it? How much will it cost and is it repairable?  

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