S10 Plus message "moisture has been detected in your charger"

[Marshallino]

Anybody else having this annoying message.... This prevents you from charging your phone with the wall adapter... Though I haven't now used my charger for over a week, the message persists... Started to have this problem after the last system update.... I'm currently using a wireless charger...Any advice? 

[Marshallino]

Anybody else having the same issue...?

[KMMTechSumer]

There is a moisture sensor on the USB port. when it detects water it usually gives that error. Try blowing on the port to remove any debris otherwise take it to the repair center as the sensor could be malfunctioning.

[Maps_sam07 · Accepted solution]

Hi  Marshallino

Please perform a soft reset of your device: 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[Marshallino]

Much appreciated.. Will give that a try... Will let you know...

[Marshallino]

Will give that a try... You guys are indeed very helpful....thank you

[Marshallino]

I posted about this issue around the first week of July... The problem persisted despite following the advice given.... However... The problem seemed to be sorted after the software update of the 13th Aug.... I suspected that the problem occurred after a previous update

[Maps_sam07]

Hi  Marshallino

Do you still have the same issue after the software update? If yes, please take the device to the service center. 

Please visit the link below to locate a service center near you :

https://www.samsung.com/za/support/service-centre/

[Marshallino]

Hi... Problem sorted after the recent update... Thank you