S10 Plus - Overheating after April 2021 Update.

[rajeev05ranjan]

Hi folks,

I have just updated my device with April Security update. After update, even on normal use, it's heating up. I have tried keeping the phone switched off for 10 mins but the problem stayed. 

Any suggestion? 

[Ravi0883]

Reset your device

[rajeev05ranjan]

I will save this as my last option. Thanks!

[Ravi0883]

I am not saying for factory reset. Just reboot your phone on safe mode for 3 times.

[rajeev05ranjan]

I see. Sure, I will try that and will let you know.

[Ravi0883]

👍👍

[rpknath1]

I didn't find that heating issue after the update.

[rajeev05ranjan]

Update: The device is kind of adjusting now. No abnormal heating issues after couple of hours use.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support