Original topic:

S10+ One UI 3.0 Issue

(Topic created on: 01-22-2021 09:13 AM)
264 Views
MacMahi
Active Level 2
Options
Galaxy S
Hi All,

Any one facing heating and Battery drain issue after Andriod 11 -One UI 3.0 update 🤔
7 Comments
grandpa97
Active Level 5
Galaxy S
no but media player in notification not working and screen never turns of
Notadeveloper
Expert Level 1
Galaxy S
Seems like those two issues are on the web, thats why they have paused the rollout
ChandanMallick
Active Level 10
Galaxy S
Yes and because of this They pulled the ONEUI3 update from S10 series
Anonymous
Not applicable
Galaxy S
wait for the stable update
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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MacMahi
Active Level 2
Galaxy S
still the issue persists ..waiting fr Softwear update
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SteSie
Active Level 1
Galaxy S

Hey Guys, I belief I found a simple fix for the extensive battery drain and overheating:

 

Prior the update, my S10 screen was set to 3040 x 1440 and after I faced the post update battery drain / overheating issue for almost 2 weeks now, I adjusted the resolution down to 1520 x 720 and then (because I disliked the quality loss) to 2280 x 1080.  After I have done this, my phone stopped overheating and the extensive battery drains seems to be gone.

 

Couple hrs later I thought I make a test: I turned back to 3040 x 1440 again and interestingly the extensive battery drain / overheating have not shown up again!

 

So it seems, for whatever reasons, the Android 11 update mess up something with the graphics and that can be “reset” by switching the resolution.

 

Please try this approach and provide feedback here in the forum, to let me know, if you can reproduce the positive effect.

 

BTW: Don’t forget to press “Apply” button on the bottom once you changed the resolution setting.

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