Original topic:

S10 Lite green tint issue

(Topic created on: 09-05-2020 07:18 PM)
1721 Views
Aman0303
Active Level 3
Options
Galaxy S
Release an OTA update to fix the green tint issue in S10 Lite
28 Comments
Ehsank
Expert Level 5
Galaxy S
why you wait ota
if possible go to service centre
as we would not know what Samsung will fix or what not
0 Likes
Galaxy S
Its not a hardware issue even some users replaced display but still faced green tint issue. Samsung has to push a software update to fix the issue similar to S20'S.
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Ehsank
Expert Level 5
Galaxy S
if you go to service centre they will update your phone from their system which is good
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Aman0303
Active Level 3
Galaxy S
How does that software differ from normal software?
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AshAnand
Active Level 3
Galaxy S
Did your phone gets fixed ?
0 Likes
Aman0303
Active Level 3
Galaxy S
No. The software update mad no difference. I think it is a hardaware issue. But now I have made my peace with it. I hardly seem to notice it
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Aadarsh147
Beginner Level 2
Galaxy S

Dear Samsung 

We people are continously complaining regarding this issue of green tint on S10 lite. Can't you guys fix it. You people are continously just giving us steps & steps. How many more complains do you need to fix this? Until everyone stops buying your phones? Shame on you Samsung, you guys are pathetic.. 😡😡😡

Aman0303
Active Level 3
Galaxy S
For real man. People spend thousands out of their savings, hoping for seamless experience, only to get a tinted display.