Original topic:

S10 Lite Issues and No update Since February

(Topic created on: 05-26-2020 01:22 PM)
428 Views
Saaku07
Active Level 3
Options
Galaxy S
I choose s10 lite over the oneplus 7 pro, 7t, x2 pro, asus infact apple iphone xr thinking about samsung is giving flagship processor in india.. and trust me i am very happy with performance of the s10 lite battery display beezel less design fast charging everything is great except SOFTWARE UPDATES. i hv received only single update since i got my hands on dated 3 February.. Now i hv facing lots of issues like slow charging ph heats up very quickly software lags there are many bugs with some applications as well as in the UI and in may we are using February security patch which causes lots of risks in data privacy... Now one thing is for sure samsung disappointed ne a lots i am a samsung user since samsung galaxy S... But now i will never buy a samsung phone again. Thanks Samsung, Your disappointed Fan
4 Comments
sakthikings
Active Level 7
Galaxy S
yes 100% true I am facing the same issues I am not happy with use Samsung galaxy S10 lite
0 Likes
Mj29
Active Level 1
Galaxy S
I am feeling the same but I think we are going to get new update soon as samsung has resumed the software updates put on hold already so I think our wait for update is over we might be getting update very soon.
https://www.sammobile.com/news/samsung-resumes-android-10-one-ui-2-update-rollout-in-india/
0 Likes
Lazybug
Active Level 5
Galaxy S
yesh I'm facing exact same issues...now I discovered keyboard stuckin issues
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Charging" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

To overcome "Overheating" issue kindly follow the link :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

Please visit this mentioned link to resolve your device "lagging" issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

And we would like to inform you that as of now there is no update regarding it so, whenever there will be any information available you will be informed for the same. Appriciate your patience.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes