S10 Lite Battery Calibration

[l_o_n_e__r_a_n_g_e_r]

I've been using S10 Lite 8GB 128GB for a week now, And whenever I restart the phone the battery percentage increases 3-5%, I thought the phone has some issue and replaced with the new one, even the new phone has the same issue!, Is this a software issue or the problem with the device? 

Uploaded Screenshots from both phones!!!  also usage stats where circled points indicates the increase in the battery... Also under normal usage like hearing songs and brightness in 15% no background apps running, Always-on display, double tap, lift to wake, GPS, Sync all off Mobile data occasionally used (turned on-off), by these the device drops 1% every 5 mins in usage, but 0% when kept idle (music off), screen off

Old Phone_Before RestartOld Phone_After RestartNew Phone_Before RestartNew Phone_After RestartUsage Stats_26022020Usage Stats_27022020

[AdarshP]

it's a bug which will be solved through a new software update don't worry just inform this to Samsung!!

[l_o_n_e__r_a_n_g_e_r]

Can you please let me know how to report directly to Samsung? cause whenever I contact customer care they ask me to take my device to the service centre and this is not a bug!

[AdarshP]

if you have Twitter tweet your problems and tag Samsung india if they also said this go to a Samsung authorized service centers they will handle this don't worry!

[immi007]

You could send feedback(report) to Samsung, they would reply in few days usually. or live chat with them, you have also remote control in your Samsung members app.

[λκSΗαγ]

Please perform the following steps to resolve the issue:
For battery drainage issue follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
1- Charge the device with the original charger.
2- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 120 ~ 150 min)
3- Perform Interactive checks through the Samsung Members Application (Samsung Members > Get Help > Interactive checks > charger/USB).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

[arunnechlani]

Follow these steps to see if it brings any diff

https://r2.community.samsung.com/t5/Tech-Talk/Battery-saving-tips/td-p/2920797

[Samsung_Support5]

Hi there,

In order to examine the issue occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Team Samsung Members 

[shub07]

Did your problem solved yet because it started in my s10 lite from last 4 weeks too. Same percentage increases 3-5% after restart. But when my battery reaches below 38% and when I put my phone for 5 mins then the battery down to 38% to 32%. Did you go to service center and replaced the battery?

[shub07]

I tried every method they told but nothing helped