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08-27-2020 08:22 PM in
Galaxy SHi All,
After updating my Samsung S10 on Aug26,2020, the screen starts showing lines and blinks after locking the phone.
When the brightness is lowered to the minimum, lines on the screen disappear.
Security Patch Update : 01- August-2020
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08-27-2020 08:49 PM in
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08-27-2020 08:54 PM in
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08-27-2020 09:03 PM in
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08-27-2020 09:31 PM (Last edited 08-27-2020 09:33 PM ) in
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08-29-2020 01:45 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "display" issue kindly follow the given below steps:
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Reset the device and before resetting the device make sure to create data backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings > General Management > Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support