Original topic:

S 24 ultra brightness issue

(Topic created on: 02-20-2024 06:14 PM)
253 Views
RZA512
Active Level 1
Options
Galaxy S
I have two s24 ultra both have same issue when ever i am under direct sun light my phone brightness become dim after few minutes 
14 Comments
Anvar_
Active Level 1
Galaxy S
OMG
Zammi
Active Level 8
Galaxy S
Upcoming February software update should fix most of the issues.
RZA512
Active Level 1
Galaxy S
I hope so
AtreusKlyve
Active Level 4
Galaxy S
Do you turn on the adaptive brightness? If so it adjust when ir needs to adjust
RZA512
Active Level 1
Galaxy S
Yes
RZA512
Active Level 1
Galaxy S
Yes its on but under direct sunlight first it will be in full brightness but after continuous usage few minutes its becoming dim
MOQBALI
Expert Level 2
Galaxy S
The next update will be in March. Hope to fix all the problems
Samsung_specialist
Community Manager
Options
Galaxy S

To troubleshoot this issue, you can try the following steps:

Check the brightness settings: Make sure that the brightness level is set to the desired level in the device settings. You can adjust the brightness manually or enable the auto-brightness feature to allow the device to adjust brightness automatically based on ambient light conditions.

Disable auto-brightness: If auto-brightness is enabled, try disabling it to see if the issue persists. You can do this by going to Settings > Display > Brightness and turning off the "Adaptive brightness" or "Auto brightness" option.

Restart the device: Sometimes, simply restarting the device can resolve temporary software glitches or issues. Try restarting both devices to see if the problem persists.

Update the device software: Ensure that both devices have the latest software updates installed. Software updates often include bug fixes and improvements that can address issues like this.

RZA512
Active Level 1
Galaxy S
Thanks for your support i tried all things you mentioned above but problem still same now just waiting for the new update to fix the issue