Original topic:

S 22 Ultra white line issue

(Topic created on: 07-24-2024 03:56 PM)
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Subhajit7903
Active Level 1
Options
Galaxy S
I got white line issue yesterday when I used camera and suddenly I shocked after watching this white line top left side of the front camera 📷. Any body get solution from service center like free replacement of display etc. Kindly help. It's almost 2 years old..and I never dropped my phone. No physical ,water damage. I switch to 60hz it looks normal.
Pls help me..

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5 Comments
WolverineX
Active Level 4
Galaxy S
Hi Subhajit. You can go to your nearest samsung service center. The free screen replacement program was extended till Sept and S22 ultra is an eligible model for replacement. They will help you in resolving the issue. Hope this helps.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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AGalaxyuser
Expert Level 5
Galaxy S
Visit service center asap and get it replaced free of cost.
If you find it useful accept my comment as a solution. Click on three dots beside my comment and click on accept solution. Thanks!
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. Also. we would like to inform you that as of now, there is a free-of-cost policy available for screen replacement without any physical damage or signs of water damage on these devices but the final confirmation is given by the service team only after inspecting the product physically. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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