S 20 fe 5g not showing caller names

[msingh48]

My S20 fe 5g is not showing some caller names  during incoming calls after October update. It is also not showing what's app caller information on clear view cover window. Any solution?

[AYush2313]

Check my recent post

[SSKrocks]

Change it in the call settings. It will display both number and name

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support