To assist you further, follow these steps: 1. Settings > Software update > Download and install > Download > Install now. 2. Go to the Settings => select Device Care =>Optimize now. 3. Settings -> General management -> Reset -> Reset all settings -> reset.
Please note that eSIM settings depend on both the device variant and the country you are currently in.
To assist you further, kindly share the following details so we can support you accordingly: - Device IMEI number. - Your current location (country).
