Original topic:

Request to Samsung Team

(Topic created on: 11-17-2024 12:57 PM)
94 Views
RM10
Active Level 3
Options
Galaxy S
I request the samsung team to make Expert RAW application to make it available on S series Fan Editions in the next update...

As a photography enthusiast, I would be grateful if I could have the application for my Samsung S23 FE.

Thank you 
5 Comments
ojwh
Active Level 9
Galaxy S
Hello. Interesting. Can you send a feedback directly to Samsung from the Support tab. See screenshot. All the best. 16 November 2024 100935 GTS_1000056230_1731737376.jpg
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RM10
Active Level 3
Galaxy S
I have sent them once....but they seems to reply here only...

They cannot understand the problem when I sent a feedback 🙃
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RM10
Active Level 3
Galaxy S
Dear Valued Customer,
Thank you for patience for our update.

The logs shared to our engineers have no clear information related to the problem reported. If you still face the same problem, please replicate the issue and send to us again an error report with the logs. You may attach photos or videos of the problem also.
To send the device logs, please follow the below:
1. Long press Samsung Members icon on Apps screen and Tap Error reports
2. Tap OK on agreement popup for sending system log data
3. Select Symptom category
4. Describe problem in detail and SEND.


This is what they sent...
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Samsung_specialist
Community Manager
Options
Galaxy S

Thank you for your valuable feedback. We appreciate your suggestion. We'll share your request with the concerned team for future updates.

RM10
Active Level 3
Galaxy S
Thank you, hopefully in the next update...
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