Thanks for being with Samsung and for sharing your concern. We apologies for the inconvenience caused to you. Please provide further details or reproduction steps so we can try to reproduce the issue from our end. Images or screenshots of the error are also very helpful in understanding and analyzing the issue you are having.
Please use Beta feedback error report(Samsung Members App ->Beta Feedback -> Questions/Errors -> Create -> Error reports) to open the ticket again right after the incident. Captured logs are needed in order for us to further analyze.
Be sure to hit ♡ when you find an answer that works for you.
