Original topic:

Regarding update

(Topic created on: 03-12-2022 03:27 PM)
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RajatKulthe
Active Level 3
Options
Galaxy S
We are in mid March but still no bug fixes and security update for S20fe5g And You call this series a flagship series,
While video recording video automatically pauses after few seconds,Instagram and other apps are crashing frequently camera quality is degraded lot's of bugs and still no Update for phone and we are in mid March and security running on January patch???? What is this Samsung???
3 Comments
uchetia
Active Level 6
Galaxy S
Same for a52s. Its just below s20fe in price but still no software update
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abbyzy
Active Level 4
Galaxy S
It's not a Flagship but father a Fan series

But still it's too late now.They should have released a FOTA by now
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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