Original topic:

Regarding overheating issue in s21

(Topic created on: 04-14-2021 09:32 PM)
434 Views
RohitRG
Beginner Level 2
Options
Galaxy S
Hi, I have been using s21 since last 25 days,
I have issue of overheating in my mobile, I have copied my backup from samsung smart switch from my note 10 lite mobile.

4 Comments
Galaxy S
After major update it is always best to reinstall and reapply everything manually with the exception of contacts and messages.
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SuRRealSaGar
Expert Level 2
Galaxy S
Smart switch does heat up device but not that much.

Heating of phone during camera use, video calling and gaming results in eating up resources and heating the phone.

But if you're phone is heating up while it's in idle or standby state .
Then better visit samsung care.
And if heating is not that high in temperature then don't worry.

And if this helps please tap on 3 dots on my reply and accept as solution. Thanks
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RohitRG
Beginner Level 2
Galaxy S
It gets heated after using mobile for more than than 10.to.15 mins
Like while browsing social media app,
Some time during phone calls
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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