Original topic:

Regarding Update patch of 1 May in Samsung S21 FE 5G

(Topic created on: 07-12-2024 04:08 PM)
170 Views
Mohit0909
Beginner Level 4
Options
Galaxy S
Hii Samsung👋
 
 
 Samsung S21 FE 5G starts heating up repeatedly even while doing small tasks. Network getting crashed randomly and sim manager opens just after that. Overall the device is lagging very much 
 

Camera quality is totally bad just after the update of one UI 6.1 
NOT ABLE TO TAKE PICTURES AT NIGHT NO HDR SHOWING 
 
 
 
 
 
Samsung S20 FE 5G starts heating up repeatedly even while doing small tasks.
 
 
 
 
 
 
Samsung S20 FE 5G starts heating up repeatedly even while doing 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Please provide update regarding this issue 🙏🏻 😔
8 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Šunil
Active Level 6
Galaxy S
Same here, bro. Samsung is disappointing its customers.
PandaBomb
Active Level 2
Galaxy S
My 14 update story:

Exactly. The same happened to my phone as well. 14 update and my screen is left with a vertical line on the right side of the screen top to bottom. Screen replacement is not provided by centre cos company isn't ready to provide one. I think it's better to switch to OnePlus cos they are providing lifetime solution for this mess that all SAMSUNG OLED Panels got across all Brands1718594943436_1000000064_1718595063.jpg
Nickdyser
Active Level 1
Galaxy S
It's not just rhis issue but most of the people having different issues. Like me having network issues post update. If your phone is out of warranty please do not upgrade. People mentioning no.issues are those either having warranty or they are samsung marketing people.

This is unfair trade practice by them. For out of warranty phone when you go to service center they will ask you to replace mother board and post replacement phone will again start showing issues and they won't entertain your complaints.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device camera issue: Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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sachn17
Active Level 2
Galaxy S
Absolutely bro...such a disappointment!!The camera has become the worst.Night photography especially videography is scrap now.Bought this phone for camera only and enjoyed the same.The update has spoiled everything.
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Galaxy S
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