Recents menu issue

[Dheeraj_n]

I am using s23 phone and my recent menu looks something like this. The animation makes me feel like I am using an old windows xp where windows stuck. 

Fix for this is changing navigation bar to buttons and back to swipe gestures.

But the problem it occurs every day for the first time I launch the recents menu.

If anyone facing this weird issue please let me know if there is any permanent fix.

[SachinDnl]

reset u r device ❤

[Dheeraj_n]

Will do it once one ui 7 is available.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Dheeraj_n]

This worked.. reset all settings. Thank you very much. No need to reset my device.

[Dheeraj_n]

Found root cause of this issue. It's with Goodlock Home up module. If I enable the issue occurred again