Original topic:

Reason for disconnection after update 6.1 on S21 device

(Topic created on: 06-03-2024 11:34 PM)
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ALDANA
Beginner Level 2
Options
Galaxy S
I am suffering from a disconnection in the connection I suffer from a disconnection in the connection after the last update. Is there anyone who can solve this problem for me? Is there an update soon to correct the errors? 
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Galaxy S
السلام عليكم
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ALDANA
Beginner Level 2
Galaxy S
وعليكم السلام
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traver
Active Level 7
Galaxy S
Is it wifi or cellular mobile data disconnection?
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ALDANA
Beginner Level 2
Galaxy S
The connection to the phone network was cut off, not just the Internet
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Samsung_specialist
Community Manager
Options
Galaxy S

Check your mobile network settings.
On your device, navigate to and open Settings, tap Connections, and then tap Mobile networks.
- Select your network mode.
Tap Network mode, and then select your desired mode.

- Reset network settings.
Open Settings and then tap General management.
Tap Reset, and then tap Reset network settings.
Tap Reset settings. You will prompted to enter your PIN or password to continue if you have one set.
Finally, tap Reset. You can now test your mobile connection.

If you continue to lose your mobile network connection or if it continues to disconnect, please visit a Samsung service center.

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