Original topic:

Quick panel not working

(Topic created on: 04-20-2025 07:58 PM)
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Prateek62069
Beginner Level 2
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Galaxy S
Hello Team, 

I am using s25 ultra. In Goodlock app - > one hand operation + I have set left handle to open quick panel on straight swipe, diagonal swipe, but it is not opening quick panel rather it is opening notification panel. I have tried clearing cache, data of goodlock app but it didn't work. Uninstalled and installed again then also didn't work. It was working well with my older s22 ultra but not with s25 ultra. What's the issue? Is that one ui 7 issue?

Please rectify it. 

Thanks. 

Regards, 
Prateek 
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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