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Original topic:

Quick Switch Option missing in Secure Folder?

(Topic created on: 01-24-2024 10:05 PM)
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PrimeO7
Active Level 2
Options
Galaxy S
Hello, 

Please help me in in S24 Secure Folder option is missing. Also Double press Secure Folder will not work if the app is in hidden mode. I need app in hidden mode and still need quick switch option. Please help.

1 Solution


Accepted Solutions
Solution
K_K_Y
Active Level 10
Galaxy S
First turn on secure folder from quick panel layout by sliding down and may be it is hidden find it by pressing plus and then go to setting to open secure folder double press

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5 Comments
Solution
K_K_Y
Active Level 10
Galaxy S
First turn on secure folder from quick panel layout by sliding down and may be it is hidden find it by pressing plus and then go to setting to open secure folder double press
PrimeO7
Active Level 2
Galaxy S
My bad. It works. Thank you. 🙏
K_K_Y
Active Level 10
Galaxy S
Please Accept as solution by taping 3 dots over top right corner of my comment 🙏🏻
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

K_K_Y
Active Level 10
Galaxy S
Type double press on search option in settings app
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