Original topic:

Quick Share Bug: No Option to Accept or Decline Images/Documents

(Topic created on: 03-05-2024 10:48 PM)
368 Views
Nadeembaji
Active Level 4
Options
Galaxy S
Encountered a bug in the quick share feature – when receiving pictures or documents, there's no option to accept or decline. 📸📄 Please address this issue promptly. #BugFix #QuickShareBug #TechSupport

image


8 Comments
K_K_Y
Active Level 10
Galaxy S
Well i have two Dam m
Samsung phones i tried but it works as intentended
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K_K_Y
Active Level 10
Galaxy S
Both of my device using was of same samsung account
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K_K_Y
Active Level 10
Galaxy S
Well i have to tap the notification 🙃 in one ui 6but not in 4.1
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K_K_Y
Active Level 10
Galaxy S
If you can just screen share your issue then your effort will be highly appreciated
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K_K_Y
Active Level 10
Galaxy S
Was you able to get the file or not
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Nadeembaji
Active Level 4
Galaxy S
Faced few difficulty yes was able to receive.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

K_K_Y
Active Level 10
Galaxy S
Tge devices you're using both were same?
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