Original topic:

Problems with my s23 plus since i updated on 9th may 2024

(Topic created on: 4 weeks ago)
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shery088
Beginner Level 4
Options
Galaxy S
Hello, I am experiencing some issues with my phone.

1. The battery is draining faster than usual.
2. Sometimes I am unable to adjust the volume of my earbuds unless I put them back in their case and put them on again.
3. Occasionally, when I reject a call, the phone continues to ring until I restart it.
4. When I remove the charging cable, the notification "USB device unplugged" appears repeatedly for at least 20 times before disappearing.

I would appreciate any assistance in resolving these issues.
7 Comments
Pruone
Active Level 5
Galaxy S
Please do factory reset after every major updates, this will solve many bugs due to old cache files.
shery088
Beginner Level 4
Galaxy S
Thanks
wrs_wrs
Active Level 2
Galaxy S
السلام عليكم اشتريت جوال اس 24 وعندي مشكلة عند تثبيت بعض التطبيقات ويكتبلي لم يتم تثبيت لانة ليس متوافق معا جهازك ممكن اي واحد معو حل لهاذي المشكلة يساعدني وشكرا
0 Likes
BuRashid80
Active Level 1
Galaxy S
I noticed the same since the latest update Ui 6.1
I have to chrge the phone 3-4 times a day now despite my ordinary usage!!!
0 Likes
VikrantTambade
Active Level 10
Galaxy S
Hi,
It is recommended to wipe your cache partition through recovery mode after every update. It solves most issues.
0 Likes
Zammi
Active Level 9
Galaxy S
Backup your phone and do a factory reset. Hopefully battery life will be improved with the June update.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly follow these steps if you wish to Wipe cache partition, which can solve the issue:

Turn off the device.
Press and hold the Volume Up key and then press and hold the Power key .
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device