Problem with hdr10+ videos

[Munchen]

Hello !! 

I have been facing problem with the videos recorded with hdr10+ in my s10 plus device. The problem is i am not being able to play those videos on my pc and also other devices. So does anyone know how to solve the problem. Also i used the share option so that the videos would be converted into standard dynamic range but it didnt help. 

[MrGEEK · Accepted solution]

you will need a proper codec for playing it on pc and other devices.
I suggest you to use vlc player for viewing it on pc and mx player for mobile.

[Munchen]

thankyou so much for the suggestion ❤

[Munchen]

also can you help about how would i be able to edit those videos ?

[MrGEEK]

if you are using windows then go for vsdc or adobe premier pro or windows movie maker, if you are using mac os then go for its inbuilt pro editor.

[Samsung_Support3]

Hi there,

We recommend you to play the HDR10+ videos with 4K supportable device.

However, If still issue persist we request to register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

Regards,

Team Samsung Members