Original topic:

Problem with S22+ & S20 FE 5G

(Topic created on: 05-15-2022 06:09 PM)
537 Views
zeeshanrasoolkhan
Active Level 1
Options
Galaxy S
Hi team

I am currently using S20 FE 5G for about 1 year. Initially phone was working very smooth. It was my daily driver phone & reliable one too. Recently after upgrading to One UI 4.1 I am encountering certain issues.
1. Battery drains very fast.(60 Hz) 
2. Touch & gestures are lagging even on 120 Hz.
3. The most annoying one is battery charging speed has slowed down even with 25 Watt charger. Earlier it could take about 1 hour 20 minutes for full charge. After One UI 4.1 it is taking more than 1 hour 45 minutes. 

Recently I purchased S22+ some 10 days back. Phone is nice in all sections I would rate 8 out of 10.

In 2 sections it is still troubling me & I am hesitating to make it my daily driver phone over S20 FE 5G.

1. I am experiencing battery drain issue which is very very fast. In a single day you have to charge it twice even on normal day usage.

2. I am experiencing heating issues even after watching normal YouTube or content watch. The heat can be easily felt even through back cover. I fear will it also blast like Note 7.

Team Samsung please update me & fix these issues ASAP.

Thanks.
9 Comments
Roshan5
Expert Level 2
Galaxy S
Samsung ke Phone me Bugs Bahut aate he bhai. Stable smooth experience nahi milta.
New phone launch hota he toh old Ka performance down hota he update se. Aap S20 Fe 5G Bech do, S22 Plus Daily Driver Bana do.
Galaxy S
Bro! Battery drain bahut fast hai S22+ ki. Resale value bhi acchi nahi mil rahi ki nikaal du.
Roshan5
Expert Level 2
Galaxy S
1.New S22 Plus me phone Aapka Usage Pattern Lern karta he Tab Battery Thoda Jaldi Drain Hota he. Almost 7 Das ke Bad Battery Kam Drain Honi Chahiye. Mere S22 Ultra me Aisa huva tha.
2.Turn on Adaptive Battery option. And Processing Speed Optimised see Screen shotScreenshot_20220516-191711_Device care.jpg
Galaxy S
Every thing is already checked, you can see the attached screenshot.

Thank you for the feedback!Screenshot_20220516-192545_Device care.jpg
shant
Active Level 2
Galaxy S
Same problem in s20 fe 4g only after 12 and ui update. Still no solution...please help
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VENOM_OP
Active Level 1
Galaxy S
Hi Man, I am Facing these issues too just wait for software updates to be fixed
Galaxy S
The problem of S20 FE 5G has not resolved.

The battery drain issue of S22+ is resolved. Just after 10 days of pattern notice the phone automatically fixed it as per my usage.

Now I am confident in carrying my S22+ as daily driver phone.
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Riyuz
Active Level 1
Galaxy S
Camera quality gets degraded
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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