I am using Samsung galaxy s20 fe. And I am facing the problem of screen freezing and like the phone is lacking and hang again and again and then when I clear the memory from device care it will work properly for less than 3 or 4 minutes then the same problems occurs again. I have using Samsung since from decade and don't expect that I have to face that kind of problem with this processor and in this range of phone. Kindly please resolve this issue. Hopping a favorable result.
A. Wipe Cache Partition. Steps to perform. 1) Turn off the device. 2) Press and hold the Volume Up key and the spower button. 3) When the Android logo displays, release all keys. 4) Press the Volume down key to navigate and select "Wipe cache partition". 5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System. 6) Press the Power key to restart the device.
B. Go to >Settings>General Management>Reset >Reset settings
C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Please be assured and to resolve "device lagging issue" kindly follow the given below step:
>>Check device cache: Settings>Device care>Storage>Clean now. For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
