Me too! samsung us useless. I've tried calling to no avail. We've been scammed. No gift with a Note 20 Ultra, useless.
I submitted my claim yesterday after getting my S21 Ultra, i hope Samsung won't dissappoint me abd that they will indeed ship my Free Buds Pro. @Mpho_Mash, please make sure they do.
how did you do it?
open the Benefits tab on the main page of members and follow the prompts
Did you get your confirmation email?
@Reydin are we supposed to get a confirmation email? all I got was a "reference" number and have had no form of feedback or confirmation since submitting... does anyone know how long this process takes to get the free Buds
Yes got an email confirming successful application and to expect delivery in 7 to 14 working days. Thanks to @blowdart found email in promotions in Gmail.
Same here, i just want what was promised to me as a loyal Samsung customer.
I got my confirmation email, also hidden away in promotions tab!. I am a happy camper, will call them to arrange delivery. Thanks Samsung, you guys are the best of the best
Well done 'bud', now let's hope we get our delivery soon 👍