Resolved! Solved

Original topic:

Pop up screen messages do not disappear.

(Topic created on: 10-04-2021 02:01 PM)
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Bib3
Active Level 3
Options
Galaxy S
All the screen pop messages do not disappear automatically after the last update. For example when you take a screen shot and save it to gallery the pop saying image has been saved to gallery is no longer disappearing automatically. The work around is to lock and unlock the phone 3  times.
6 Comments
Solution
MohammedSijah
Expert Level 1
Galaxy S
Hi Bib,
Goto Settings > Accessibility > Advanced settings > Time to take action > and check wheather it's set to "default". If that's still in "default", try resetting your accessibility settings. (Settings > General management > Reset > Reset Accessibility settings.)
Hope that helps. Thank you.
Bib3
Active Level 3
Galaxy S
Hi Muhammed,
Thank you for suggestion. Resetting the accessibility settings solved the issue.
Samsung_specialist
Community Manager
Options
Galaxy S

Thanks for your help on this! 

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Bib3
Active Level 3
Galaxy S
Done
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

Kindly try to soft reset your device: press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it.

 

Please try to clear the cache: Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

Bib3
Active Level 3
Galaxy S
Thank you for suggestion however, just resetting the accessibility settings solved the issue.
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