Poor mobile network in Galaxy S23

[shz009]

Hi all

Why am i experiencing poor network signal in my brand new S23? Iis it a common issue with S23 in UAE?

It's the second day since i started using ilthe phone. Some areas the phone is showing the lowet network signal. And i checked with other people surrounding me and their phones are all showing strong mobile network.

I tried to change from 5g to 4g , restarting the phone, etc.. 

Is there any way to fix it.?

[Zain1999]

Hello Shz009,

I suggest turning on aeroplane mode and turning it off after 5 seconds.

This will lead the device to reconnect with the closest cell tower.

Hope this helps.

[Samsung_specialist]

We sincerely apologize for the network issues you are currently facing with your phone.
To assist you in troubleshooting, we recommend the following steps:

Reset Network Settings:

Open the device settings.
Go to General.
Select Reset.
Choose Reset Network Settings.
CAUTION: This action deletes all network information, including Wi-Fi and Bluetooth settings.

If the issue persists after the network settings reset, we recommend visiting our authorized service center for further checks and diagnostics. Our skilled technicians will thoroughly examine your device to identify and address any underlying issues.