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11-08-2024 04:28 PM in
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11-08-2024 10:15 PM in
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11-11-2024 12:42 PM in
Galaxy SWe apologize for any inconvenience you may have experienced due to the camera issue on your new phone. We fully understand how important your device is to you, and we want to help you resolve the issue as quickly as possible.
We would like to provide you with some steps you can take to try to fix the issue before taking any further action:
Please follow these steps:
1. Reset the camera app:
- Open the camera app and tap Settings.
- Find and select the Reset camera app option.
2. Force restart your device:
- If the issue persists after resetting the app, please lock your device by pressing the Volume Down key and the Side key, then select Power off.
We hope these instructions will help you resolve the issue successfully. If the issue persists, please visit the nearest service center to have the device checked by them. You can check the nearest service center through the following link:
https://www.samsung.com/ae/support/service-center/
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11-11-2024 12:56 PM in
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