After updating to Samsung One UI 8, Netflix playback has started behaving abnormally. When I’m watching any video, it randomly jumps back to an earlier timestamp. For example, if I’ve watched up to around 28 minutes, the playback suddenly rewinds to 25 or 19 minutes on its own. Even if I continue watching again for a few minutes, it jumps back to the same earlier point repeatedly, creating a loop.
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
